Lay the machine on its front.
Dyson ball multi floor does not pick up.
This applies to dc24 dc25 dc40 dc41 dc50 dyson light ball up22 and dyson ball 2 hepa filters if you are still having problems with the suction on your dyson vacuum after cleaning the filters then make sure the bin is empty remove your filters and quickly test the suction from the handle it should take no more than 5 seconds of running to.
Pull the cleaner head away from the appliance.
Strong suction to the extension tube.
Turn the vacuum over so that the bin is facing upwards.
Please check that this is your model before following the advice on this page.
Slide the clip towards the ball and firmly pull the cleaner head off.
6 check the bin.
Machine is losing suction the vacuum is not picking up dirt and debris as well as it previously was.
Pick up is excellent on both carpet and hard floors.
We ve come to expect good things from dyson vacuums and the light ball multi floor doesn t disappoint.
Pick up issue.
Dyson big ball multi floor vacuum dyson big ball multi floor vacuum yellow let s get your machine working.
Strong suction to the extension tube.
Turbine head checks.
2 check the filters.
This is a troubleshooting page for a dyson ball multi floor upright.
This is what you need to do if your dyson vacuum cleaner is not picking up dirt well.
There is a red latch on the connection between the ball and cleaner head.
It is possible that your filter is reusable.
Wash the filter video.
5 check the bristles.
7 check the hose.
When you put the handle back into your dyson looking from the back you should see a small hose to the right that moves across if not it may be stuck in the base position.
4 check the side valve.
If you have an older style ball model dc24 dc25 or one of the later uprights such as the dc27 it could be the hose has not transferred over properly.
Lay the machine on the floor bin side down and remove the cleaner head by pressing the red release catch.
Learn how to solve these common dyson problems with these few simple tips.
As stated earlier the number one thing to do immediately you notice that your dyson vacuum stopped sucking dirt is to clean the filters.
It s very manoeuvrable due to the ball.
Slide it towards the ball supporting the appliance as you do so.
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When the filters of a vacuum get clogged it may reduce or prevent the dirt sucking ability of the vacuum.